~Sales Policies~
By placing an order, you are stating that you have read, understand and agree to the terms of the sale as stated on my policy pages. Please take a moment to read the information on this page and the shipping policy page. Thank you!
INFORMATION ON PAYPAL SUBSCRIPTION PAYMENTS:
When you sign up for a Paypal subscription to pay for a resin, Paypal does the work for me. Each month on the same date (the date of the month you make your first payment) Paypal will automatically go into your Paypal account and attempt to pull the payment out of your account to make your payment for you. If the money is not in there, PP may make one or two more attempts. Then it will cancel your subscription. If Paypal cancels your subscription, your order is cancelled and all payments are forfeit.
You can also go in and manually cancel your subscription at any time. If you choose to do this, all payments are forfeit. It's like buying a car on credit: If you stop making payments, they repo the car and you don't get a refund of any of the payments you've made.
If you have an issue, need to make a change, or want to pay off your model early, contact me and let me know. I will work with you! The goal is to get you your model, but communication is key. If I do not hear from you and payments are simply cancelled with no other contact, I will assume you no longer want your model.
General Ordering Information
When Ordering Please Include:
**Your first and last name and if your last name has changed, please include other last names and send me a direct email explaining.
This has been an ongoing problem; People use a friend's, spouse's, or maiden name on their Paypal, but my email corrspondence with them is a different last name and sometimes different email address. I have no way of knowing if it's the same "Kim" if you send me different last names, and/ or purchase under other names. It is your responsibility to make sure your Paypal matches your name and correct address.
**If you are not using a Paypal button** be sure to include your shipping address in the notes section as well as the name of the resin you are purchasing. Also, send me a direct email with your shipping information and what resin. Paypal does not include that if you are not using a button.
** I will be using your Paypal address as your "Ship To" address as a default for all orders! Please make sure your Paypal address is up to date and correct.
Third Party Shipping
**If you would like your resin shipped to a 3rd party, you will need to send me a private email with the shipping address of the person you want it shipped to. This needs to be done at the same time as, or within a day or two of placing your resin order.
I also recommend you put a note on the Paypal payment "notes" section when you send payment. Include the fact that this will be shipped to a 3rd party and their address (again). However, it is required that you send me a separate email for important information like 3rd party shipping. Do not assume I see all PP notes, although they are helpful :)
** Orders that are missing one of these things may not be processed correctly or may get shipped to the wrong address!
Using the Paypal Button:
Most resins releases will be available to order through the Paypal button, so in most cases you will order and
pay directly through an automated system. Sometimes Paypal will be the only payment method available, and
sometimes checks and money orders will be accepted. Methods accepted through Paypal are credit cards,
Paypal balance and transfers from your checking account. This is very similar to most shopping carts you use
when ordering from other websites. You can put things in and take things out.
1) The Paypal "add to cart" button will be on the page. Click it.
2) Type in the number of resins you would like to order.
If you are an international customer, use the drop down button to choose the International location option and it will include shipping in your total price.
4) Type in any important notes in the notes line on Paypal. That way your notes are with your order, such as if you would like it shipped to a 3rd party, put their address in the notes section.
Inspiration
I want to clearly state without exception my sculptures are in no way intended to copy another person's work. They are from my own imagination and stems from the inspiration I get from the beauty of horses~ whether through real life, photos, videos, paintings, etc. I realize that some of them may be similar to other sculptures in the hobby, but that is never intentional.
POSTING ADS FOR CUSTOMERS
Please do not email and ask me to post your advertisement/sales resin to my Facebook page. I simply am overwhemled with computer time and emails as it is and I normally cannot even keep up with necessary 'office' work. I recommend the MH$P to sell your resins. I reserve the right to post ads for customers or those I am doing business with as I see fit.
Customizing/Resculpting
I allow resculpting and customizing of all of my resins. Knock yourself out! Please claim the work as your own, and DO NOT UNDER ANY CIRCUMSTANCES REPRODUCE YOUR CM PIECE.
Sold Out Resins - How I sell them
I will announce the resin's release Facebook and MH$P. At that time, members can go the my website to place an order through the shopping cart. When a resin is SOLD OUT that means I am no longer accepting customer orders. This number may or may not include any artist copies that I want to keep for myself. Any castings not reserved by/sold to customers then become my private reserve. I reserve the right to sell these 'private reserve' resins however I wish.
Trades
I have many people ask me if I will take partial trades for other models. I do occasionally make a trade.. (If I accepted all these offers, I'd have a lots of models and no money! :) If you want to trade please see my Wanted/Trade list. Generally, those are the only artists/resins that I am interested in. Thank you !